We work with a fulfillment company in The Netherlands which will dispatch all orders place before 23.00h the same day. all our products are shipped our selected carrier DPD.  Please find attached the expected delivery times per country:

• The Netherlands: 1 tot 2 working days
• Belgium: 1 tot 2 working days
• Germany 1 to 3 working days
• Austria 2 to 4 working days
• France: 2 to 4 workings days

Shipping cost per country:

• The Netherlands: € 19,95
• Belgium: € 19,95
• Germany € 19,95
• Austria € 29,95
• France: € 29,95

We pack your Popsofa product in a super-efficient way. Because the products are made out of springs combined with foam it’s extremely comfortable and it is possible to completely compress each element of the sofa or armchair into a small parcel without any air left in the packaging. This will benefit a lot of efficiency regarding shipping the products which will come with less negative impact on the environment.

Once your Popsofa product has been unpacked, it cannot be repacked into the original box. Of course you return your products within 30 days after receiving it. Be are of returning your products could come with significant cost.You are fully responsible for the transport of the return shipment and the packaging of the products. If products arrive damaged, we cannot provide a full refund. In that case, the current market value will be reimbursed.

You can pay by the following payment methods:

• Credit/Debit cards
• iDeal
• iDeal in 3 (0% interest)
• Klarna
• Paypal

• After unpacking, the product will return to its original state within 3 tot 7 days.
• Gently pat and press the sofa on all sides to help it expand to original size.
• Because of the compression it’s possible that wrinkles appear on the fabric. You can use a garment steamer smooth the wrinkles. You can also use an iron to remove wrinkles on the sofa. Please don’t use the steamer or the iron too long on the same spot because it could affect the glue which has been just to content the HR foam.

Just send us an e-mail to: hello@popsofa.com. We will respond on working days within 8 hours.

We provide a 2-year warranty on our products. Damage due to incorrect use or your own actions is not covered by the warranty.